tag:ellingham.statuspage.io,2005:/historyEllingham Innovations Ltd Status - Incident History2024-02-29T08:40:09ZEllingham Innovations Ltdtag:ellingham.statuspage.io,2005:Incident/79257312021-09-04T12:00:00Z2021-09-05T23:22:15ZNon affecting issue to Ellingham Host<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>Resolved</strong> - There was an issue with the Health status updates between Statuspage and Ellingham Host. This has been resolved.<br /><br />During this period there are no known outages that affected Ellingham Host, only the health check information. This issue persistent for some time. After a risk assessment and ongoing work, it was decided that this issue was low priority (our internal monitoring was functioning correctly).</p>tag:ellingham.statuspage.io,2005:Incident/54924902020-11-07T03:34:12Z2020-11-07T03:37:14ZSignificant database updates<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>03:34</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>03:32</var> UTC</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>23:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 5</var>, <var data-var='time'>03:49</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing significant database updates between the hours of 11PM UTC and 6am UTC. We expect downtime during this time.<br /><br />The updates are to significantly improve the handling of non-latin characters, including Emojis, Asian scripts and non-standard characters.<br /><br />This will affect all Platform services. Standard background services will be executed in blocks every hour.</p>tag:ellingham.statuspage.io,2005:Incident/54016052020-10-24T04:13:24Z2020-10-24T04:23:29ZUnable to load Platform<p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>04:13</var> UTC</small><br><strong>Resolved</strong> - A hotfix was applied and the migration has run successfully. All services are back up.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>04:11</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>04:10</var> UTC</small><br><strong>Identified</strong> - There has been a database outage due to a failed migration. We are working on the situation. No data has been lost and everything is secure.</p>